Kingstone Flood Barrier
Primary product: "Flood Barrier"
Source of product: Taiwan
Business role: Exclusive Distribution Company
Q & A
1. If the product is installed in windows of the house, Will there be no water seepage?A: Yes
2. How about if flood water passes thru bathroom floor drain, do we need the product installed in bathroom door as well?A: No need, Just install "toilet bowl stopper" and "drainage stopper".
3. What is the impact or resistance measurement of the product per sq. meter?A: More than 1Ton/㎡.
4. What is the strength of the product in terms of psi (pounds per square inch) pressure applied?A: More than 1Ton/㎡.
5. What is the product's load weight per square meter?A: Every piece of gate is 15cm high x ?m wide, 3.5kg/m.
6. If some product parts are damage, is it replaceable per piece or do we need to buy complete new product?A: Just replace the damage part per piece.
7. Product storage temperature range of toleranceA: As long as don't store it direct under the sun.
8. Is the product patented?A: Yes.
9. Does the product contain any harmful chemicals as part of its raw materials?A: No.
10. How long is the service life of the product?A: More than 10years. (Not including water proof gasket)
11. Is there manufacturer's guarantee on product?A: Yes.
12. If there is product guarantee, how long?A: Yes, Can be 1~3 years, (Depend on Selling price.)
13. Is there a standard manufacturer's specification available?A: Yes.
14. Who will make the estimate?A: If bring the case by broker, we will be the one work on it, but if the case by local agent, Local agent will be the one who handle the case.
15. Who will establish the marketing mark up fee?A: Importer.
16. What is the cost of the product for an open door with a dimension of 2.10m height & 1.0m widthA: We will know when already imported.
17. What is the cost of the product if the car garage to be protected has dimension of 1.0m height & 4.50m widthA: We will know when already imported.
18. What is the cost of the product if the perimeter fence to be protected has dimension of 2.0m height & 6.0m widthA: We will know when already imported.
19. What is the cost of installation for an open door with a dimension of 2.10m height & 1.0m widthA: We will know later on.
20. What is the cost of installation if the car garage to be protected has dimension of 1.0m height & 4.50m widthA: We will know later on.
21. What is the cost of installation if the perimeter fence to be protected has dimension of 2.0m height & 6.0m widthA: We will know later on.
22. Is the delivery charge included? If not how much is the charge in Metro manila?A: Depend on quotation.
23. Is the importation cost included in the product?A: Will be.
24. Are local taxes such as VAT, service withholding tax, local tax included in the product cost?A: Can be, Also depend on quotation.
25. If there is repair work not covered by warranty, who will make the estimate?A: If bring the case by broker, we will be the one work on it, but if the case by local agent, Local agent will be the one who handle the case.
26. Who will be responsible in customer billing?A: If bring the case by broker, we will be the one, but if the case by local agent, Local agent will be the one who handle.
27. Who will be responsible in case customer failed to settle the balance?A: Who handle which is the one take whole responsible.
28. What will be the suggested terms of payment?A: Cash only.
29. If the project is big and the customer requested a bond, insurance & other security fees, who will be responsible?A: If bring the case by broker, we will be the one, but if the case by local agent, Local agent will be the one who handle.
30. If importer will make the estimate for product, how fast can it be submitted to local marketing?A: We are marketing on next raining season, But we will starting import materials before November, After that we will prepare stock for market.
31. How fast will be the installation upon placing of job order within metro manila?A: About one week.
32. How fast will be the installation upon placing of job order outside metro manila but within 100 kilometer radius?A: About 10days.
33. If there is back job or repair works, who will be responsible?A: If bring the case by broker, we will be the one work on it, but if the case by local agent, Local agent will be the one who handle the case.
34. How soon the back job or repair works can be done?A: 2~3days.
35. Can we supply to Visayas region?A: Yes, Post local agent.
36. Can we supply to Northern & Southern Luzon?A: Yes, Post local agent.
37. Is there limitation in the period of the exclusive marketing contract?A: By agreement of both party.
38. Is there any other terms & conditions that the importer wanted for the local marketing?A: We will discuss before agreement or contract.
39. Does the importer possess an exclusive importation in the Philippines from the manufacturer?A: Yes.
service@Kingstone.ph